Phone: +65 85089953 | +65 69806466 ; +65 69806467

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Initial Audit Process Flow chart

Client to approach for certification process and client to fill application for initial verification

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Surveillance Audit Process Flow Chart

Banyan Certification certified clients to arrange for a surveilance audit, this happens a month before client's surveilance audit due date.

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Recertification Audit Process Flow Chart

Banyan Certification certified clients to arrange for a recertification audit, thishappens a month before client's certificate expiry date.

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Expansion of Scope Flow Chart

Client requests for expansion of scope or Banyan Certification decides that the scope needs to be expanded based on the client company details before upcoming audit. Certification Manager will review the request made via mail or in person by the client for expansion of scope.

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Reduction of Scope Flow Chart

Client requests for reduction of scope or Banyan Certification decides that the scope needs to be reduced based on the client company details before upcoming audit. Certification Managr will review the request made via mail or in person by the cliet for reduction of scope.

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Appeals and Complaints Flow Charts

Client appeals against any certification decision made by Banyan Certification should be made within 14 days of being informed about the said decision. Banyan Certification will provid the Appellant with a for to record the specific details and justification for the appeal.

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Terms & Conditions

The Client hereby warrants the completeness and accuracy of all documents and accuracy of all information supplied to BYC for the purposes of the Contract, both at the time of supply and subsequently. The Client further warrants that in the event that it discovers that certain information provided is not accurate or complete, it will notify BYC in writing of this as soon as it becomes aware of it.

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Use of Certification Mark & Logo

The Mark May Only Be Reproduced In A Single Given Colour Which Is Unlimited, But Where Practical Should Conform To Existing Pre-Printed Stationery, Brochures, Letterheads Or Other Promotional Materials Of The Company.

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